Expunction360 Texas Record Clearing
(469) 437-5674
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Privacy Policy

Your information stays with us. We don't sell it.

  • We never sell, rent, or trade your personal information.
  • We only collect what's needed to evaluate and handle your case.
  • You can request a copy or deletion of your information at any time.
100% Confidential
·
Last updated: May 6, 2026

Effective date: May 6, 2026  ·  Last updated: May 6, 2026

The short version: We do not sell, rent, or trade your personal information to anyone. We only collect what we need to evaluate your eligibility, communicate with you, and prepare your record-clearing paperwork. You can ask us for a copy of your information, or ask us to delete it, at any time.

1. Who we are

This Privacy Policy describes how Expungement360, LLC d/b/a Expunction360 ("Expunction360," "we," "us," or "our") collects, uses, and protects information when you visit expunction360.com, contact us by phone or email, or submit a form requesting our document preparation services.

Expunction360 is a Texas-based document preparation service. We are not a law firm, and using this site does not create an attorney-client relationship.

2. Information we collect

Information you provide directly

When you fill out our eligibility check form, request a consultation, call us, or email us, you may provide:

  • Name and contact details (phone number, email address, ZIP or county)
  • Information about your case (county of arrest or conviction, charge type, approximate date, case number if known, and any case-specific details you choose to share)
  • Any other information you voluntarily include in a message, voicemail, or text to us

Information collected automatically

Like most websites, we automatically collect limited technical information when you visit. This may include:

  • Device and browser type, operating system, and approximate location (city/region) derived from your IP address
  • Pages you view, links you click, time spent on the site, and the page that referred you
  • Standard server log data (IP address, request timestamps, etc.)

Cookies and similar technologies

We and our analytics/advertising partners use cookies and similar tracking technologies to remember your visit, measure site performance, and improve our marketing. You can control cookies through your browser settings; blocking cookies may affect how the site functions.

3. How we use your information

We use the information we collect to:

  • Evaluate whether you qualify for an expunction or non-disclosure under Texas law
  • Contact you by phone, text, or email about your case and our services
  • Prepare and file your record-clearing petition with the district clerk and serve required parties (such as the District Attorney) when you become a client
  • Respond to questions, scheduling requests, and customer support inquiries
  • Operate, secure, and improve our website
  • Measure the performance of our advertising and content (for example, which ads or pages led to a free eligibility check request)
  • Comply with legal obligations and enforce our terms of service

4. We do not sell your personal information

We do not sell, rent, lease, or trade your personal information to data brokers, marketers, or any other third party for their own commercial purposes. We do not share your name, contact details, or case details with third-party advertisers.

If you are a California resident, this means we do not "sell" or "share" your personal information as those terms are defined under the California Consumer Privacy Act (CCPA/CPRA).

5. When we share information (and with whom)

We share information only in the limited circumstances below, and only with parties that have agreed to handle it appropriately:

WhoWhat & why
Service providers Vendors that help us run the business — for example, our intake/CRM platform, e-file vendors, e-signature providers, hosting, email, and SMS providers. They may only use the information to provide services to us.
Courts & government agencies If you become a client, we file your petition and serve required parties (such as the District Attorney and respondent agencies). The contents of court filings are generally a matter of public record.
Outside attorneys An experienced Texas attorney drafts the petition that goes with your case. With your knowledge, we may also refer you to outside counsel — for example, Wyde & Associates, PLLC for matters that require legal representation, or FCRA Attorneys for inaccurate background-check issues.
Analytics & advertising platforms We use Google Analytics, Google Ads, and the Meta (Facebook) Pixel to measure site traffic and the effectiveness of our advertising. These tools receive limited, non-identifying event data (e.g., page views, button clicks, conversions) — not your name, case details, or other sensitive information.
Legal & safety We may disclose information if required by law, subpoena, or court order, or if we believe disclosure is necessary to protect our rights, prevent fraud, or protect the safety of others.
Business transfers If Expunction360 is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to standard confidentiality protections.

6. Analytics & advertising tools we use

To run our website and our advertising, we use the following third-party tools. Each operates under its own privacy policy:

  • Google Analytics & Google Tag Manager — site usage and conversion measurement
  • Google Ads — measuring the effectiveness of search and display ads
  • Meta (Facebook) Pixel — measuring the effectiveness of our Facebook/Instagram ads, including page views, leads (form completions on our thank-you page), and tap-to-call events

These tools receive event data such as page views and button clicks. They do not receive your case details. You can limit ad personalization through your Google Ad Settings and your Meta Ad Preferences.

7. SMS & text-message communications

If you provide your phone number, you consent to be contacted by phone and text message regarding your eligibility check, your case, and related service updates. Message and data rates may apply. You can opt out of text messages at any time by replying STOP; you can opt out of phone or email outreach by telling us directly. We do not share your phone number with third parties for their own marketing.

8. How long we keep your information

We keep the information you give us for as long as is reasonably necessary to:

  • Provide the services you've requested (eligibility evaluation, petition preparation, filing, and follow-up)
  • Maintain records required by Texas law and our document preparation operations
  • Comply with tax, accounting, and other legal recordkeeping obligations
  • Resolve disputes and enforce our agreements

When information is no longer needed, we delete or anonymize it.

9. How we protect your information

We use reasonable administrative, technical, and physical safeguards designed to protect your information — including encryption in transit (HTTPS), access controls, and vendor agreements with our service providers. No system is 100% secure, however, and we cannot guarantee absolute security. If we ever experience a breach that materially affects your information, we will notify you as required by law.

10. Your privacy rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Correct information that is inaccurate or incomplete
  • Delete your personal information, subject to certain legal exceptions
  • Opt out of marketing communications and certain types of tracking
  • Withdraw consent for processing where consent is the legal basis

Texas residents have specific rights under the Texas Data Privacy and Security Act, and California residents have rights under the CCPA/CPRA. To exercise any of these rights, email us at admin@expungement360.com or call (469) 437-5674. We will respond within the timeframe required by applicable law. We will never charge you to exercise your privacy rights, and we will not retaliate against you for doing so.

11. Children's privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

12. Links to other websites

Our website may contain links to third-party sites — for example, county courts, district clerk pages, or referral partners. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any information.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through the website or by direct notice where appropriate. Continued use of our website or services after an update means you accept the revised policy.

14. Contact us

If you have any questions about this Privacy Policy or our privacy practices, please reach out:

This page is provided for general information about our privacy practices and does not constitute legal advice.

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